Troubleshooting

Having trouble accessing Hullproof?

Some corporate networks block new or uncategorized domains by default. This page will help you or your IT department resolve the issue.

Quick fix: try a different network

Open hullproof.com on your mobile phone using cellular data (not WiFi). If the site loads normally, the issue is your corporate firewall or web filter. Share this page with your IT department so they can whitelist the domain.

Information for IT administrators

Please whitelist the following domains and IP addresses to allow access to Hullproof.

Hullproof hosting domains:

hullproof.com
www.hullproof.com
hullproof-dashboard.vercel.app
*.vercel.app (optional — hosting provider)

Required third-party services (critical — app will not work without these):

*.firebaseio.com
*.firebaseapp.com
*.googleapis.com
firestore.googleapis.com
identitytoolkit.googleapis.com
securetoken.googleapis.com
generativelanguage.googleapis.com
storage.googleapis.com
api.stripe.com
checkout.stripe.com
js.stripe.com
m.stripe.network

WebSocket endpoints (real-time data):

wss://*.firebaseio.com (real-time Firestore listeners)

Optional services (app degrades gracefully):

*.ingest.de.sentry.io (error telemetry — optional)
*.sentry.io (fallback error telemetry)
vercel-analytics.com (privacy-safe page analytics)

IP addresses (Vercel edge network):

76.76.21.21
76.76.21.98
66.33.60.67

SSL certificate

  • Issuer: Let's Encrypt (R12)
  • Subject: hullproof.com
  • Protocol: TLS 1.2 / TLS 1.3

Ports required

  • HTTPS (443) — primary
  • HTTP (80) — redirects to HTTPS

Web categorization

  • Category: Business / Technology / Maritime Software
  • Content: Safe for enterprise use
  • No user tracking, no advertising, no third party data sharing

Common error messages

ErrorLikely cause
HTTP 403 — Access DeniedCorporate web filter blocking the domain as uncategorized or restricted
ERR_CONNECTION_REFUSEDFirewall blocking outbound connections to this domain
ERR_NAME_NOT_RESOLVEDDNS filtering preventing the domain from resolving
SSL / TLS handshake errorSSL inspection proxy not trusting the Let’s Encrypt certificate
Blank page or timeoutNetwork proxy not forwarding the request to the server

Alternative access

If hullproof.com is blocked on your network, you can access the same application through our hosting provider's domain:

Open via hullproof-dashboard.vercel.app

This is the exact same application, hosted on Vercel's infrastructure.

Still need help?

Contact us at support@hullproof.com or reach out on LinkedIn and we will help you get connected.

You can share this page directly with your IT department.